Refund policy

Effective Date: January 3rd, 2024

Warrenty Policy Overview

30-Day Replacement Warranty

We stand behind the quality of our products with a 30-Day Replacement Warranty. If any item breaks within 30 days of purchase, we are committed to providing you with a replacement. Please note that while we replace the item at no additional cost for the product itself, the shipping charges for the replacement will be the responsibility of the customer.

To initiate a replacement request, please contact our customer service through contact form with your order details and a description of the issue. We may require photographic evidence to process your request. Once approved, we will inform you of the shipping cost and guide you through the process of sending the defective item back to us.

Thank you for choosing our products, and we look forward to serving you.

Return Policy Overview


As a small business specializing in made-to-order products, we currently do not offer returns. Each item is uniquely crafted with care and personalized to meet our customers' specifications, which means we are unable to restock or resell returned goods.

We encourage our customers to review their orders carefully before finalizing and to reach out to us with any questions or concerns prior to purchase. Our team is dedicated to providing detailed product descriptions and answering any queries to ensure you are fully informed about the products you wish to order.

At Aesdetic, we stand by the quality of our products and want every purchase to be a positive experience. We ask that you please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. This allows us to evaluate the issue and make it right. 

Should you encounter any issues with your order, such as defects or damages upon delivery, please contact our customer service immediately. We are committed to addressing these issues through our 30-Day Replacement Warranty.

Thank you for understanding and supporting our business practices. We appreciate your trust in choosing our products and strive to ensure your satisfaction.



Proof of Purchase

     Proof of purchase is necessary to issue an exchange, credit, or refund for eligible items. Acceptable proof includes:
  • Original Receipt (printed store receipt, eReceipt, or electronic order confirmation)
  • Packing Slip
  • Order Number
  • Gift Registry Number
Items cannot be returned or exchanged without proof of purchase.